Download IT Buyers Guide:
What every business must know about hiring a competent and responsive IT company
Download Free CopyGot Questions?
Check out answers to our most frequently asked questions. If you still need help, call us at 718.412.9196
FAQ
Questions?
Need Tech Inc specializes in Managed IT Services, IT Support, and Cybersecurity for small businesses. Our goal is to ensure your technology runs smoothly, securely, and efficiently.
Our services are tailored for small businesses in NYC and Long Island that rely on technology. We can also help with co-management with an in house IT department
We provide IT support across NYC, Long Island, and surrounding areas. Remote support is available regardless of your location.
Our managed IT services include proactive monitoring, system maintenance, helpdesk support, data backups, and network management. We also ensure your software is up-to-date and your systems are secure.
Managed IT services help reduce downtime, improve security, and allow you to focus on your business without worrying about tech issues. It’s like having a dedicated IT team without the overhead.
Yes, we provide 24/7 monitoring to detect and address issues before they become problems, and our support team is available around the clock for emergencies.
We offer both remote and on-site IT support to address software, hardware, and network issues. Whether it's troubleshooting, installations, or updates, we’ve got you covered.
Our average response time is under an hour for urgent issues. Many problems are resolved the same day, depending on their complexity.
Absolutely! We can troubleshoot remotely or dispatch a technician to your location if needed.
We provide firewall management, antivirus solutions, phishing protection, data encryption, vulnerability assessments, and employee training to safeguard your business.
We implement layered security measures, monitor for threats in real time, and educate your team on best practices to reduce risks like malware, ransomware, and phishing attacks.
Yes, we offer tailored training programs to help your staff recognize and respond to potential cyber threats effectively.
Our pricing depends on your business size and needs. We offer flexible, customized plans to fit your budget. Contact us for a free consultation and quote.
Yes, all our plans are customizable to ensure you only pay for what your business truly needs.
No template selected !
No template selected !
No template selected !